Who we are
Our company name is: Addison Walker Limited trading as Add Heat
Our website address is: https://addheat.co.uk.
Our postal address is:
Stanley Green Trading Estate,
What personal data we collect and why we collect it
Information We Collect.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you contact us via our online contact forms. We do not currently send promotional emails. We may send you service related emails related to your enquiry.
(c) Log File Information: Log file information is automatically reported by your browser or mobile application each time you visit the Add Heat website. These server logs may include information such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. We do not link this automatically-collected data to personally identifiable information.
(d) Access And Retention Of Data Controlled By Our Customers: An individual or company who is a current or former Add Heat customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to [email protected]. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly and as required by law.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Add Heat will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
How We Use Your Information.
We use the information that we collect to ensure we can carry out all aspects of our service to the customer. We may also use your information to send you marketing communications and respond to your questions and concerns.
How We Share Your Information.
(a) Personally Identifiable Information: Add Heat will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Add Heat (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information (i.e. name, company name and job title) you elect to make publicly available on our, such as posting reviews or comments on our product pages or blog pages, will be available to others. If you remove information that you have made public on our website, copies may remain viewable in cached and archived pages of our website, or if other users have copied or saved that information.
(b) Instances Where We Are Required To Share Your Information: Add Heat will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Add Heat, our users or others.
(c) Behavioural Targeting / Re-Targeting: We partner with third parties (namely Google) to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. If you access the Add Heat website on your mobile device, you may not be able to control tracking technologies through the settings.
(f) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
Storage and Processing. Your information collected by Add Heat may be stored and processed in the UK, via third party applications.
How We Protect Your Information. Add Heat is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Add Heat or guarantee that your information on the Add Heat servers, which are managed by a third party, may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. If you have any questions about security on our Site, you can contact us at [email protected].
Compromise of Personal Information. In the event that personal information is compromised as a breach of security, Add Heat will promptly notify our customers in compliance with applicable law.
Data Access, Correction, Deletion, and Opt Out. For current or past Add Heat customers, you can request to review, correct, update or delete inaccuracies to the information about you that Add Heat, or third parties providing services to Add Heat, keep on file by emailing [email protected]. We will acknowledge your request within seventy-two (72) hours and handle it promptly and as required by law. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Children’s Privacy. Protecting the privacy of young children is especially important. For that reason, Add Heat does not knowingly collect or solicit personal information from anyone under the age of 18. In the event that we learn that we have collected personal information from a child under 18 years old, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at [email protected].
Stanley Green Trading Estate,